Our Promises to You...

We promise to always conduct our work with integrity. Integrity is very important to us, and we strive to uphold our values in all that we do. This means you can expect honesty from us — in encouragement and constructive criticism — and you can count on us to be clear with you at all times.

We promise to provide a dedicated project leader (and a backup when necessary). You will only directly communicate with 1-2 people from our team.

We promise to maintain a project management system that makes sense for the scope of our work together.

We promise to always be a team that works enthusiastically together and is committed to continuous learning.

We promise that when we don’t know the answer to a question, we will say “I need to get back to you on that” and then actually get back to you with what you need.

We promise to appreciate you! We work with solopreneurs, small family-run businesses, boutique agencies, and large & medium-sized companies. We appreciate every single client for trusting the Enginate team to build and maintain their digital presence.

How to Be a Great Client!

Champion change. Help your organization understand why you have partnered with Enginate—let’s make sure all stakeholders are on board.

Be honest. Share your aspirations and frustrations with us.

See value. Trust that we are experts sharing our expertise and experience with you.

Step back. Don’t forget to put yourself in the shoes of your own clients and customers.

Don’t rush. Things that may seem simple can often be difficult to build. Our Approach: measure twice, cut once!

Enjoy weekends. Marketing emergencies are rare. We’ve really only seen TWO. We won’t be in touch on the weekends/evenings (except maybe for you, Australian clients:). We value allowing our team opportunity to recharge so we can be fully present when working.

Speak well of us! Did we do a good job? Tell us, and tell others! Testimonials & referrals help motivate and keep the team doing great work. We appreciate kind words from our clients and it makes us want to work even harder.

Our promises to you and what we expect. Our promises to you and what we expect. Our promises to you and what we expect.

What We Promise

A Dedicated Project Manager

A dedicated point person assigned to your project.


Step 2. Prototype

Creating predictability and identifying online growth opportunities for my business sounds enticing.


Step 3. Design

I want a Partner to care for my online brand and proactively handle technical support, so I can focus on the work of my business.